Terms & conditions

Who I am

Simply Smart Wills provides will-writing and Lasting Power of Attorney preparation services. Will-writing in England & Wales is not a reserved legal activity and Simply Smart Wills is not a firm of solicitors. Every will goes through a thorough second review before completion as part of my process.

My service

I prepare wills, mirror wills and LPAs under the law of England & Wales, based on the information you provide. It's your responsibility to make sure the information you give me is accurate and complete. Simple amendments to your draft are included in your fee. If changes make your documents more complex, I'll agree any change in price with you before doing further work. Before your will is finalised I carry out a short capacity check with you by video call as part of my due diligence. Everything else is handled by email. I'll confirm your fixed price in writing, once you've completed your questionnaire and before any work begins.

Fees

Prices shown on my website are indicative starting prices. Your fixed price will be confirmed in writing before you commit to anything, based on your specific circumstances and the questionnaire you complete. LPA prices do not include the Office of the Public Guardian's registration fee, which is payable separately.

Cancellation

If you engage me at a distance (online or by email), you generally have a 14-day cooling-off period under the Consumer Contracts Regulations 2013. If you ask me to begin work within that period, you may lose part or all of this right once work has started, and I'll always confirm this with you clearly before starting.

Liability

I take care to ensure every document is accurate and properly prepared. My liability for any loss arising from my services is limited to the fee paid for that service, except where liability cannot be limited by law.

Complaints

If you're unhappy with my service, contact me at rosanna@simplysmartwills.co.uk and I'll do my best to resolve it directly.

Governing law

These terms are governed by the law of England & Wales.

Last updated: October 2026.

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